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Expanding C-store Sales Starts With Shopper Insights

ALEXANDRIA, Va. — Convenience store operators do not have the luxury of standing still, and only those that create engaging shopping experiences will position themselves to move forward into the next era of retail growth, according to a new consumer insights report. The NACS/Coca-Cola Retailing Research Council (CCRRC) report, “C-Growth: Using Shopper Research to Grow C-Store...
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C-Stores Offering ‘True Foodservice’

Sales up, staffs up, operators becoming better at foodservice expansion, execution CHICAGO — In a sign that convenience store operators are successfully ramping up their foodservice efforts, industry consultants Technomic found that average unit volumes for c-stores offering prepared food and dispensed beverages (“true foodservice”) jumped to more than $136,000 in 2011, up from...
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Consumers Hold Misconceptions About Fuel Retailers

ALEXANDRIA, Va. — New research findings released today by NACS put a spotlight on convenience stores, fuel retailing and consumers’ misperceptions about them, notably that retailers make 48 cents per gallon in profit after expenses. The reality is, they only make about 2 to 4 cents per gallon, according to the 2012 NACS Consumer Fuels Report. Additionally, the majority of consumers...
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Tesoro to Replace Dealers at 240 West Coast Stations

Switching to its own operators, rebranding to USA from ARCO, Thrifty SAN ANTONIO — Tesoro Corp. plans to rebrand 241 stations in southern California to its USA flag and will replace the dealers currently leasing the outlets with its own commission operators, CSP Daily News has learned. The stations are owned by long-time chain marketer Thrifty Oil but had been leased to BP for the last 20...
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An Explanation of Sale-Leasebacks

By Robert E. Bainbridge Since 2006, a growing number of convenience retailers have adopted a strategy of leasing new stores rather than owning, according to industry figures. This trend peaked in 2008 with 72 percent of all new stores being leased, often through sale-leasebacks. An explanation of sale-leaseback transactions is provided below by industry experts John C. Flippen Jr. and John...
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